loader

FAQ

AlphaX can help manage a wide range of portfolio types including traditional hedge funds, long-only funds, and digital asset funds. Whether you are retail day trader or a multi-level portfolio trading equities, fixed income securities, alternative investments, or a combination of asset classes, AlphaX provides comprehensive tools to help you monitor and manage your portfolio risk effectively.

Basic users have the option to upgrade their plan, while premium users can choose to downgrade. However, the features available for enterprise users depend on the specific terms outlined in their contract with AlphaX. Users can request an upgrade or downgrade to their plan by contacting AlphaX's customer support team.

If you cancel your subscription with AlphaX, users of the basic and premium packages will be cancelled that month and will have the right to use the platform until the end of the month in which they cancelled, provided it is not the first month. For enterprise users, the cancellation terms may vary depending on the agreement signed with AlphaX.

Customers who signed up for AlphaX will be billed for the pro-rated business days of the month they signed up for the day they sign up. Following that month, customers will be billed on the 1st of each month.

AlphaX makes it easy for all users to integrate their data into our platform. Basic users can leverage our manual portfolio upload excel template, while premium users have access to automated integrations. Enterprise users are provided with a dedicated team to integrate their portfolios. This ensures a seamless transition to PRMaaS, making it easy to manage all of your portfolios in one place.

At AlphaX, we strive to keep our data as up-to-date as possible. For digital assets, we have live connections that update around the clock, so you can have confidence that the information you're seeing is current. For traditional assets, we have live connections that operate during trading hours. However, please note that while we aim to provide timely and accurate information, market conditions and other factors can affect the speed and accuracy of our data.

Yes, AlphaX offers customizable reporting to its users. Based on your subscription plan, you can generate reports tailored to your specific requirements, such as risk analysis, performance analysis, and other data-driven insights that you need to make informed decisions for your portfolio. Customization options are available for basic, premium, and enterprise users, with advanced reporting features and data visualization tools included in higher-tier plans.

At AlphaX, we understand the importance of data security and privacy for our users. That's why we have implemented the highest standards of security to ensure that all user data is protected from unauthorized access, theft, or misuse. We use a variety of measures, including encryption, firewalls, and regular security audits to safeguard our users' data. All data transmitted through AlphaXis secured with SSL encryption to ensure that any information shared between our servers and your device is encrypted and cannot be intercepted by any third party. Additionally, our servers are hosted in secure data centers with restricted physical access, and all user data is backed up regularly to protect against any data loss. We also strictly adhere to data privacy regulations, and we do not share any user data with third parties without explicit consent. Our users can be assured that their data is safe and secure with us.

For enterprise users, AlphaXcan be integrated with their existing enterprise systems to ensure seamless connectivity and interoperability. Our dedicated team will work with each client to understand their unique requirements and create a tailored integration solution. This enables our clients to leverage the full benefits of their existing enterprise systems while also taking advantage of AlphaX's robust portfolio risk management features.

AlphaX offers onboarding training to all new AlphaX users to help them become familiar with the platform and its features. In addition, we offer ongoing customer support to help with any questions or issues that may arise. Our team is available via email or phone to assist our users with any problems they may encounter while using AlphaX.

As AlphaX is a subscription-based service, there is no free trial period. However, we offer a demo and consultation with our team to help you better understand the platform and how it can meet your portfolio risk management needs.

The basic and premium PRMaaS packages have no additional costs or fees beyond the subscription price. For enterprise customers, there may be additional costs depending on the specific arrangement made with AlphaX.

Job Descriptions:

  • It is a long established fact that a reader will be distracted.
  • The point of using Lorem Ipsum is that.
  • Many desktop publishing packages and web page.
  • There are many variations of passages.
  • All the Lorem Ipsum generators on the Internet.
  • It uses a dictionary of over 200 Latin words.

Qualifications:

  • Advance Advisory Team
  • Professional Consulting Services
  • 24/7 Support Help Center
  • Advance Advisory Team
  • Professional Consulting Services
  • 24/7 Support Help Center

Job Descriptions:

  • It is a long established fact that a reader will be distracted.
  • The point of using Lorem Ipsum is that.
  • Many desktop publishing packages and web page.
  • There are many variations of passages.
  • All the Lorem Ipsum generators on the Internet.
  • It uses a dictionary of over 200 Latin words.

Qualifications:

  • Advance Advisory Team
  • Professional Consulting Services
  • 24/7 Support Help Center
  • Advance Advisory Team
  • Professional Consulting Services
  • 24/7 Support Help Center

Job Descriptions:

  • It is a long established fact that a reader will be distracted.
  • The point of using Lorem Ipsum is that.
  • Many desktop publishing packages and web page.
  • There are many variations of passages.
  • All the Lorem Ipsum generators on the Internet.
  • It uses a dictionary of over 200 Latin words.

Qualifications:

  • Advance Advisory Team
  • Professional Consulting Services
  • 24/7 Support Help Center
  • Advance Advisory Team
  • Professional Consulting Services
  • 24/7 Support Help Center

Basic users have the option to upgrade their plan, while premium users can choose to downgrade. However, the features available for enterprise users depend on the specific terms outlined in their contract with AlphaX. Users can request an upgrade or downgrade to their plan by contacting AlphaX's customer support team.

If you cancel your subscription with AlphaX, users of the basic and premium packages will be cancelled that month and will have the right to use the platform until the end of the month in which they cancelled, provided it is not the first month. For enterprise users, the cancellation terms may vary depending on the agreement signed with AlphaX.

Customers who signed up for AlphaX will be billed for the pro-rated business days of the month they signed up for the day they sign up. Following that month, customers will be billed on the 1st of each month.

AlphaX offers onboarding training to all new AlphaX users to help them become familiar with the platform and its features. In addition, we offer ongoing customer support to help with any questions or issues that may arise. Our team is available via email or phone to assist our users with any problems they may encounter while using AlphaX.

As AlphaX is a subscription-based service, there is no free trial period. However, we offer a demo and consultation with our team to help you better understand the platform and how it can meet your portfolio risk management needs.

At AlphaX, we strive to keep our data as up-to-date as possible. For digital assets, we have live connections that update around the clock, so you can have confidence that the information you're seeing is current. For traditional assets, we have live connections that operate during trading hours. However, please note that while we aim to provide timely and accurate information, market conditions and other factors can affect the speed and accuracy of our data.

Yes, AlphaX offers customizable reporting to its users. Based on your subscription plan, you can generate reports tailored to your specific requirements, such as risk analysis, performance analysis, and other data-driven insights that you need to make informed decisions for your portfolio. Customization options are available for basic, premium, and enterprise users, with advanced reporting features and data visualization tools included in higher-tier plans.

At AlphaX, we understand the importance of data security and privacy for our users. That's why we have implemented the highest standards of security to ensure that all user data is protected from unauthorized access, theft, or misuse. We use a variety of measures, including encryption, firewalls, and regular security audits to safeguard our users' data. All data transmitted through AlphaXis secured with SSL encryption to ensure that any information shared between our servers and your device is encrypted and cannot be intercepted by any third party. Additionally, our servers are hosted in secure data centers with restricted physical access, and all user data is backed up regularly to protect against any data loss. We also strictly adhere to data privacy regulations, and we do not share any user data with third parties without explicit consent. Our users can be assured that their data is safe and secure with us.

The basic and premium PRMaaS packages have no additional costs or fees beyond the subscription price. For enterprise customers, there may be additional costs depending on the specific arrangement made with AlphaX.

AlphaX makes it easy for all users to integrate their data into our platform. Basic users can leverage our manual portfolio upload excel template, while premium users have access to automated integrations. Enterprise users are provided with a dedicated team to integrate their portfolios. This ensures a seamless transition to PRMaaS, making it easy to manage all of your portfolios in one place.

For enterprise users, AlphaXcan be integrated with their existing enterprise systems to ensure seamless connectivity and interoperability. Our dedicated team will work with each client to understand their unique requirements and create a tailored integration solution. This enables our clients to leverage the full benefits of their existing enterprise systems while also taking advantage of AlphaX's robust portfolio risk management features.

Do you have any Question?